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What Are Common Generational Stereotypes at Work, and When Are They Actually True?

nstraza
Sep 4
4 min read
illustration representing multiple possible explanations for one workplace behaviour with silhouettes of a young man, and older woman surrounded by icons.

A leader I was working with told me about someone on her team who had gone quiet in meetings. He used to offer ideas freely. Lately, nothing. She already had a theory ready before I asked a single question.


"I think it's a generational thing," she said. "They'd rather stay quiet than push back."

It is a tidy explanation. It also happened to be wrong.


When we talked with him directly, instead of about him, a different story came out. Three months earlier, he had floated an idea in a meeting and been shut down publicly by someone senior, in front of the whole team. He had not stopped believing in his ideas. He had stopped believing it was safe to say them out loud, in that room, to that group.

Nothing about that was generational. It was one bad afternoon, and a reasonable response to it. This is where generational stereotypes at work do not help us.


Why generational dynamics is the story we reach for first

I am telling on myself a little with that story, because generational dynamics is one of the most useful lenses I know for understanding what happens in a workplace. Different generations really did learn different lessons about what work rewards, what silence protects, and what speaking up has historically cost. That is real, and it is work I care about deeply.


Those lessons describe something real about a shared history. They were never meant to describe any one person inside it.

Here is what I want to be honest about this month, though. Generational context is common. It is not automatic. It is one dynamic among many that can produce the exact same behaviour, and reaching for it first, because it already has a name and a shelf of books behind it, can let us quietly stop looking any further.


What else might actually be going on

The quiet employee might be responding to a generational pattern around conflict. He might also be responding to a manager two roles ago who punished disagreement. He might be new enough to the team that he is still learning which norms are actually safe. He might be carrying something outside of work that nobody has put in a file, a move, a loss, a season of just holding on. He might simply be a person who thinks things through quietly before he speaks, and always has.


Generational patterns are one of the more visible dynamics in a workplace, because we already have language for them. Tenure, role history, personal circumstance, communication style, and past leadership all shape behaviour just as much, and we are often slower to name them, so we skip past them. A pattern can be true for an entire generation and still be the wrong answer for the person standing in front of you.


Why the guess matters

A guess is not the problem. Every leader who is paying attention will land somewhere quickly. A story forms almost on its own, because that is what pattern recognition does under pressure.


The real trouble starts when we treat that first guess as a conclusion instead of a starting point, when we stop right there and build a whole response around it without ever checking whether it held up.

Look back at the leader from the start of this piece. She landed on "avoids conflict, generational thing," and it would have been easy enough to stop there, coach him toward more confidence, maybe mention it gently in his next review. None of that would have touched what was actually happening. The guess was not the mistake. Stopping at the guess was.


The shift worth practicing is a small one. Keep guessing; that instinct is useful, and it is not going anywhere. Just hold the guess loosely enough to test it. A short question, asked with real curiosity instead of judgment, usually tells you more in two minutes than a week of theorizing on your own would. What changed the story at the start of this piece was not a better first guess. It was a leader willing to ask instead of settle.


A different kind of practice, this month

Generational dynamics will still be very much part of this conversation this month, because it still shapes our narrative; it is useful, and it is work I know well. I want to use it a little differently here, though, as practice for something bigger: the habit of staying curious about which dynamic is actually shaping a moment, instead of reaching for whichever one already has a name.


So here is a question I would like you to take into your week, not to answer right away, just to notice:


The next time you catch yourself explaining someone's behaviour with one tidy story, what else might be true that you have not asked about yet?

This is the first piece in a four-part series I will be writing through September. I will keep exploring what it actually takes to notice, and stay curious about, the dynamics underneath our everyday moments at work. You can follow along here on the blog each week, or catch the shorter version in my LinkedIn newsletter. Curious about more? Here is a previous blog post you may appreciate too: https://www.strazasolutions.com/post/beyond-the-labels Want to learn a bit more about Nicki? Check out the Dissonance Disrupted Podcast: https://www.dissonancedisrupted.ca/post/cultivating-emotional-intelligence-in-the-workplace



 
 
 

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© 2022 by Nicki Straza

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